Delivery of important services in a time bound manner is the hallmark of good governance. Government of Odisha has time and again initiated steps for improving the service delivery to its citizens. Keeping with the ethos of a welfare State, Government of Odisha has passed a landmark legislation "Odisha Right to Public Services Act, 2012" that guarantees the delivery of public services in a time bound manner.
The law enables the citizens to demand public services as a matter of right and also includes a provision for penal action against officials failing to provide the services within the stipulated time.
Odisha Fire Service has developed a portal, “agnishamaseva.gov.in” to deliver the services on online mode. In order to maintain transparency and accountability on the part of officials the Government of Odisha has made it mandatory that the work flow processes of different functions of Odisha Fire Service for industries, commercial establishments and businesses shall be dealt with online web-system only in its Notification No 35463/CD, Home (Civil Defence) Department dated 3rd November, 2020.
The provisions of ORTPS Act with regard to Fire Services, as amended time to time are as follows:
Sl.
No. |
Name of Public Service |
Given Time limit |
Designated Authority |
Appellate Authority |
Revisional Authority |
(1) |
(2) |
(3) |
(4) |
(5) |
(6) |
09. |
Supply of copy of Fire Report |
03 days |
Station Officer/Asst. Fire Officer of the concerned fire station |
Deputy Fire Officer of the concerned circle |
Range Fire Officer |
10. |
Supply of copy of Fire Certificate for Fire incident without insurance |
07 days |
Station Officer/Asst. Fire Officer of the concerned fire station |
Deputy Fire Officer of the concerned circle |
Range Fire Officer |
11. |
Supply of copy of Fire Certificate for Fire incident in insured premises (below 10 lakhs) |
30 days |
Station Officer/Asst. Fire Officer of the concerned fire station |
Deputy Fire Officer of the concerned circle |
Range Fire Officer |
12. |
Supply of copy of Fire Certificate for Fire incident with damage of property worth more than 10 lakhs (irrespective of insurance) |
30 days |
Station Officer/Asst. Fire Officer of the District fire station |
Range Fire Officer of the concerned circle |
Chief Fire Officer |
13. |
Issue / Renewal of Fire Safety Certificate for Factories / Industries (Micro, Small & Medium Scale) and Warehouses & storage Godown. Explosive or Hazardous substances (Storage, Transport, Display, Sale etc.) and Manufacturing, Possession & sale of fireworks (permanent license holder) |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Deputy Fire Officer |
Range Fire Officer |
Chief Fire Officer, FPW |
14. |
Issue / Renewal of Fire Safety Certificate for Factories / Industries (Large Scale), Manufacturing of explosives of Hazardous substances, petroleum Deport & other flammable substances. |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Range Fire Officer |
Chief Fire Officer, FPW |
IGP, FS, Odisha, Cuttack |
15. |
Disposal of application for Fire Safety Certificate for buildings/premises as detailed below. |
|
i. Buildings below 15 mtrs. Height (Educational, Assembly, Business & Mercantile Buildings excluding Multiplex) |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Deputy Fire Officer, Circle / Deputy Fire Officer of Range Fire Office |
Range Fire Officer |
Chief Fire Officer, FPW |
|
ii. Buildings from 15 mtrs. to less than 35 mtrs. (Residential, Educational, Assembly, Business & Mercantile Buildings excluding Multiplex) |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Range Fire Officer |
Chief Fire Officer, FPW |
IGP, FS, Odisha, Cuttack |
|
iii. Buildings from 35 mtrs. and above (Residential, Educational, Assembly, Business & Mercantile Buildings and Multiplex) |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Chief Fire Officer, FPW |
IGP, FS, Odisha, Cuttack |
Director, FS, Odisha |
|
iv. Clinical Establishment below 12 mtrs. having more than 30 beds or having at least one Critical Care Unit or both. |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Assistant Fire Officer |
Deputy Fire Officer of Circle / Deputy Fire Officer of Range Fire Office |
Range Fire Officer |
|
v. Clinical Establishment having heights of 12 mtrs. and above. |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Deputy Fire Officer |
Range Fire Officer |
Chief Fire Officer, FPW |
|
vi. Cinema Hall |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Assistant Fire Officer of the Fire District |
Deputy Fire Officer of Circle / Deputy Fire Officer of Range Fire Office |
Range Fire Officer |
|
vii. Hotel (below 3 Star), Lodgings, Guest Houses etc. |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Assistant Fire Officer of the Fire District |
Deputy Fire Officer of Circle / Deputy Fire Officer of Range Fire Office |
Range Fire Officer |
|
viii. Hotel (3 Star & above) |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Deputy Fire Officer |
Range Fire Officer |
Chief Fire Officer, FPW |
|
ix. Airport, Aerodrome, Stadium, Multi-level Car Parking, all underground or partial underground structures etc. |
30 days for Fire Safety Recommendation (FSR) 18 days for Fire Safety Certificate (FSC) |
Range Fire Officer |
Chief Fire Officer, FPW |
IGP, FS, Odisha |
23. |
NOC for Crackers License |
07 days |
OIC of Fire Station |
Asst. Fire Officer of the District Fire Station |
Range Fire Officer |